Our helpdesk system is able to add values from the ticket into a URL that is part of the message. I would like to put the a link into the helpdesk message adding directly the email-address and ticket number that fills out our customer satisfaction form in noteforms.
This would directly fill the email field (4546663c-10ed-4fb7-85ba-634cbd186c37) and the ticket ID (18966b0e-66d6-4f5b-828f-c3aa432d3aa8) field of the form.
PS: we tried to add a script to the form above. It filled out the fields but when sending it of it collided with your own Url Form Prefill feature.
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Completed
π‘ Feature Request
Almost 2 years ago

anykey
Get notified by email when there are changes.
Completed
π‘ Feature Request
Almost 2 years ago

anykey
Get notified by email when there are changes.